North American (United States and Canada) customers may download the 128-bit North American version of this hotfix (Alpha or Intel) by clicking the "Windows NT Service Pack 3 (128-bit)" link from http://www.microsoft.com/NTServerSupport/Content/ServicePacks/Where.htm. When you choose to download the 128-bit version of this hotfix, the file that is saved to your hard disk is Nph-ntfinal(1).pl (or something similar). To successfully install the hotfix, save the file as Lmfix.exe. If you have already downloaded the file as Nph-ntfinal(1), rename it to Lmfix.exe and then execute it.