DOCUMENT:Q194068  27-JAN-1999  [msnetwork]
TITLE   :MSN Err Msg: Your Server Has Unexpectedly Terminated the...
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.5
OPER/SYS:WINDOWS
KEYWORDS:kbenv kberrmsg msnconnect msnmail kbmsn

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The information in this article applies to:

 - The Microsoft Network version 2.5 
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SYMPTOMS
========

When you attempt to send e-mail messages using MSN, The Microsoft Network, and
Microsoft Outlook Express, you may receive one of the following error messages:

    - Your server has unexpectedly terminated the connection. Possible causes for
   this include server problems, network problems, or a long period of
   inactivity. Account: 'MSN Mail', Server:'smtp.email.msn.com', Protocol:
   'SMTP', Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

    - The TCP/IP connection was unexpectedly terminated by your mail server. If
   this problem persists, contact your LAN Administrator or Internet provider.

CAUSE
=====

This behavior can occur when you connect to MSN using a local area network (LAN)
or third-party Internet service provider (ISP).

RESOLUTION
==========

To resolve this behavior, configure Outlook Express to use the following Simple
Mail Transfer Protocol (SMTP) server:

   secure.smtp.email.msn.com

To do this, follow these steps:

1. Start Outlook Express. If you are prompted to connect to MSN, click Cancel.

2. On the Tools menu, click Accounts, and then click the Mail tab.

3. Click MSN Mail, and then click Properties.

4. On the Servers tab, type "secure.smtp.email.msn.com" (without the quotation
   marks) in the Outgoing Mail (SMTP) box.

5. Click OK, and then click Close.

MORE INFORMATION
================

Microsoft has added anti-spamming e-mail servers and Internet protocol (IP)
filtering on MSN.

The new MSN e-mail servers reduce spamming and the unauthorized relay of e-mail.
Non-MSN members cannot send e-mail messages using MSN servers. Only MSN members
who connect using a LAN or third-party ISP need to change the SMTP server in
Outlook Express.

Additional query words: 2.50 msnet msnetwork microsoft-net m.s.n. outex ol98

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Keywords          : kbenv kberrmsg msnconnect msnmail kbmsn 
Version           : WINDOWS:2.5
Platform          : WINDOWS
Issue type        : kbprb

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