DOCUMENT:Q184439  24-APR-1998  [msnetwork]
TITLE   :Clicking Web Link in Document Prompts You to Disconnect from MSN
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.0
OPER/SYS:WINDOWS
KEYWORDS:kbinterop msninternet kbmsn

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The information in this article applies to:

 - The Microsoft Network version 2.0
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SYMPTOMS
========

If you open a Microsoft Office 97 document while you are connected to
MSN, The Microsoft Network, and you click a Web link embedded in the
document, you receive the following message:

   Thank you for using MSN. OK to disconnect? Click Yes to disconnect or
   No to remain connected.

If you click No, you remain connected to MSN and Microsoft Internet
Explorer opens the Web page the link points to. However, you continue
to receive the above message each time you click a Web link embedded in
a document.

RESOLUTION
==========

To resolve this issue, upgrade to MSN version 2.5. To do so, use one
of the following methods:

Method 1
--------

To order your free MSN 2.5 CD-ROM either telephone (800) 373-3676 or
visit the following Microsoft Web site:

   http://free.msn.com

Method 2
--------

To install MSN 2.5 from the Internet, visit the following Microsoft Web
site:

   http://install.msn.com

STATUS
======

Microsoft has confirmed this to be a problem in The Microsoft Network
version 2.0.

Additional query words: 2.00 msnet msnetwork net m.s.n. hyperlink
off97
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Keywords          : kbinterop msninternet kbmsn 
Version           : WINDOWS:2.0
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

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