DOCUMENT:Q148247  18-JUL-1997  [msnetwork]
TITLE   :V-Chat Environment Installation Cannot Find File Specified
PRODUCT :The Microsoft Network
PROD/VER:1.20 1.30
OPER/SYS:WINDOWS
KEYWORDS:msnchat

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The information in this article applies to:

 - The Microsoft Network versions 1.2, 1.3
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SYMPTOMS
========

When you attempt to install a V-Chat environment on MSN, The Microsoft
Network, you may receive the following error message:

  C:\progra~1\themic~1\Custom Applications\MCAST_BB.exe/i 71246:arches.inf
  The system cannot find the file specified

  MSN Custom Application Loader&Launcher
  Error! Unable to launch Program/Setup

CAUSE
=====

The Mcast_bb.exe file is not installed and registered properly. This file
is used to set up V-Chat environments for the first time.

RESOLUTION
==========

A fix for this problem is located in the V-Chat forum on MSN (the Go word
is "v-chat"). See the V-Chat Frequently Asked Questions document or the
First Time User Guide for a shortcut to the fix.

Additional query words: 1.20 1.30 msn vchat
======================================================================
Keywords          : msnchat 
Version           : 1.20 1.30
Platform          : WINDOWS

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