DOCUMENT:Q131808  15-JUL-1997  [msnetwork]
TITLE   :No Messages Appear in Active Chat Session
PRODUCT :The Microsoft Network
PROD/VER:1.00 1.05 1.2 1.3
OPER/SYS:WINDOWS
KEYWORDS:msnchat

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The information in this article applies to:

 - The Microsoft Network versions 1.0, 1.05, 1.2, 1.3
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SYMPTOMS
========

When you are participating in a chat session, you may experience the
following problems:

 - Messages stop appearing.

 - Any messages you send disappear.

CAUSE
=====

There are two possible causes:

 - The chat server has stopped responding (hung). No error message is
   generated when this occurs.

 - The chat server has been taken offline for maintenance. You do not
   receive a notification.

RESOLUTION
==========

Exit and re-enter the chat session. This starts the chat session on another
server. If re-entering the chat session does not work, the chat servers are
offline for maintenance.

Additional reference words: 1.00 1.05 1.2 1.30 msn
======================================================================
Keywords          : msnchat 
Version           : 1.00 1.05 1.2 1.3
Platform          : WINDOWS

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