DOCUMENT:Q177566  13-OCT-1999  [msnetwork]
TITLE   :Unable to Receive E-mail on The Microsoft Network
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:1.0,1.05,1.2,1.3,2.0
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you click Deliver Now on the Tools menu in Microsoft Exchange, the Deliver
Messages dialog box flashes briefly on the screen, but no e-mail messages are
delivered to the Inbox.

CAUSE
=====

This behavior can occur if you have not set a location for the delivery of
e-mail messages.

RESOLUTION
==========

To resolve this issue, use the following steps:

1. Right-click the Inbox icon on the desktop, and then click Properties.

2. Click the Delivery tab.

3. In the "Deliver new mail to the following location" box, click Personal
   Folders, and then click OK.

4. Restart the computer.

Additional query words: msn can't receive won't open

======================================================================
Keywords          :  
Technology        : kbMSNSearch kbMSN200 kbMSN130 kbMSN105 kbMSN120
Version           : WINDOWS:1.0,1.05,1.2,1.3,2.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.