DOCUMENT:Q268604 27-OCT-2000 [homegame] TITLE :WEP2K: Card Collection Stops Responding During Game PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kb3rdparty kbsound kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Plus! Game Pack: Cards and Puzzles ------------------------------------------------------------------------------- SYMPTOMS ======== When you play a game included in Microsoft Plus! Entertainment Pack: Cards & Puzzle Edition, the program may stop responding (hang). CAUSE ===== This behavior can occur if both of the following conditions are true: - An ASUS motherboard with a built-in SoundMax sound card is installed in your computer. - The sound driver for your sound card is outdated. RESOLUTION ========== To resolve this issue, contact your hardware manufacturer to inquire about how to obtain and install the latest sound driver for your sound card. For information about how to contact your hardware manufacturer, click the appropriate article number below to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z MORE INFORMATION ================ The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 1.00 msgame bicycle hangs freeze lock ====================================================================== Keywords : kb3rdparty kbsound kbimu msgame Technology : kbGamesSearch kbPlusSearch Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.