DOCUMENT:Q254000 13-JUN-2001 [sna]
TITLE :SNA Server Access Violation Occurs after Dynamically Adding 3270
PRODUCT :Microsoft SNA Server
PROD/VER:WINDOWS:4.0,4.0 SP1,4.0 SP2,4.0 SP3
OPER/SYS:
KEYWORDS:kbSNA400sp4fix kbSNA400PreSP4fix
======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3
-------------------------------------------------------------------------------
SYMPTOMS
========
The SNA Server service (Snaservr.exe) may fail with an Access Violation error in
routine s1pnsfol() after dynamically adding 3270 LUs to the configuration. When
this occurs, the SNA Server process stops abnormally and logs the following
event in the Windows NT application event log:
Event ID: 624
Source: SNA Server
If Drwtsn32.exe is configured as the default Windows NT debugger, the following
Drwtsn32.log entry is also created:
Application exception occurred:
App: exe\snaservr.dbg (pid)
When: date time
Exception number: c0000005 (access violation)
[....]
State Dump for Thread Id
eax=00000000 ebx=00000004 ecx=01190000 edx=00000000 esi=00000000
edi=013319bc eip=0104e0ad esp=00bcfe6c ebp=0000000a iopl=0
nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 fl=00000246
function: s1pnsfol
0104e08a 8b0db0591801 mov ecx,[sct (011859b0)]
0104e090 8bc6 mov eax,esi
0104e092 25ffff0000 and eax,0xffff
0104e097 57 push edi
0104e098 6a0d push 0xd
0104e09a 56 push esi
0104e09b 8d0440 lea ax,[eax+eax*2]
ds:00000000=????????
0104e09e c744242000000000 mov dword ptr [esp+0x20],0x0
ss:025ce873=????????
0104e0a6 c1e003 shl eax,0x3
0104e0a9 89442428 mov [esp+0x28],eax
ss:025ce873=????????
FAULT ->0104e0ad 8b5401ec mov edx,[ecx+eax-0x14]
ds:019fea07=????????
0104e0b1 89542434 mov [esp+0x34],edx
ss:025ce873=????????
*---- Stack Back Trace ----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
00bcfec8 010522c0 01d30d5c 00000000 00000000 00251bd0 snaservr!s1pnsfol
CAUSE
=====
The SNA Server service encounters a problem creating an internal configuration
record for the dynamically defined 3270 LU.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for SNA Server 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:
Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft SNA Server 4.0, 4.0
SP1, 4.0 SP2 and 4.0 SP3.
This problem was first corrected in SNA Server 4.0 Service Pack 4.
Additional query words:
======================================================================
Keywords : kbSNA400sp4fix kbSNA400PreSP4fix
Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3
Version : WINDOWS:4.0,4.0 SP1,4.0 SP2,4.0 SP3
Issue type : kbbug
Solution Type : kbfix
=============================================================================
THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.
Copyright Microsoft Corporation 2001.