DOCUMENT:Q245649 06-AUG-2002 [sms] TITLE :SMS: License Server Manager Causes Full Synchronization Requests PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0,2.0 SP1 OPER/SYS: KEYWORDS:kbnetwork kbtool kbsms200 kbsms200bug kbsms200sp2fixkbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== Systems Management Server (SMS) License Server Manager (a thread of the SMS Executive), is responsible for maintaining Software Metering Servers on a reoccurring basis. If the following conditions exist, License Server Manager causes Microsoft Windows NT-based Backup Domain Controllers (BDCs) to request full synchronizations of the SAM, BUILTIN, and LSA databases every 15 minutes: - The SMS Site Server is a Windows NT-based BDC. - The SMS Site Server is configured as a Software Metering Server. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack WORKAROUND ========== To work around this problem, remove the SMS Software Metering role from your Windows NT-based BDCs. Note that if Software Metering is desired in a site, you can configure a member server for that role and specify a local account on that member server in place of a domain account. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2. MORE INFORMATION ================ To install the hotfix, use the appropriate method. Using the Hotfix Installer -------------------------- NOTE: This method is only for I386-based computers. 1. Copy the hotfix folder structure to a share on your network. Q245649.exe is a Microsoft Windows Installer file that updates specific files on your site server. 2. Log on to your site server by using an account with administrative privileges. 3. On the site server, quit the Systems Management Server Administrator console. 4. Run Q245649.exe, and then follow the instructions in the wizard. You can run the file in Quiet mode by using the /s switch. Manual Installation ------------------- 1. Quit the Systems Management Server Administrator console and stop all SMS services. 2. Replace the Licsvcfg.dll file in the <sms_root_directory>\bin\<platform_name> folder on your site server with the version obtained from the hotfix, where <sms_root_directory> is your SMS root directory, and <platform_name> is the appropriate platform. 3. Restart the SMS services. Additional query words: prodsms license full sync bdc ====================================================================== Keywords : kbnetwork kbtool kbsms200 kbsms200bug kbsms200sp2fix kbfixlist Technology : kbSMSSearch kbSMS200 kbSMS200SP1 Version : winnt:2.0,2.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.