DOCUMENT:Q139352  26-FEB-2000  [pcmail]
TITLE   :PC Gen: FAQ - Implementing Electronic Mail under Windows 95
PRODUCT :Microsoft Mail For PC Networks
PROD/VER:WINDOWS:1.0,1.0a,3.x,4.0,7.0
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Mail for PC Networks, version 3.x 
 - Microsoft Schedule+ for Windows, versions 1.0, 1.0a 
 - Microsoft Exchange Windows 95/98 client, version 4.0 
 - Microsoft Schedule+ for Windows 95, version 7.0 
-------------------------------------------------------------------------------

SUMMARY
=======

Below is a list of frequently asked questions and the answers about implementing
mail and scheduling products using the Microsoft Windows 95 operating system.

1. Q. Will the Microsoft Exchange Windows 95 client transfer mail with a version
   3.x Microsoft Mail for PC Networks postoffice?

   A. Yes. The Microsoft Exchange Windows 95 client can install the Microsoft
   Mail service provider. When this provider is installed, the Microsoft
   Exchange client can access either a Microsoft Windows for Workgroups
   postoffice (WGPO) or a version 3.x of Microsoft Mail for PC Networks
   postoffice.

2. Q. Does the Microsoft Exchange Windows 95 client handle remote mail
   transfer?

   A. Yes. The Microsoft Exchange Windows 95 client using the Microsoft Mail
   service provider supports remote mail functionality, including remote header
   preview, selective message downloading, scheduled mail transfers, local
   address list download/update, and options for maximizing remote session
   performance. However, Microsoft Exchange Windows 95 client uses a different
   method of connecting to the postoffice than the proprietary mechanism used by
   Microsoft Mail Remote for Windows.

   Microsoft Exchange connects, logs into, and gets validated on a local area
   network (LAN) using a Dialup Networking connection to a Microsoft Windows NT
   or Microsoft Windows 95 Remote Access Service server, a Shiva LanRover, or
   Novell NetWare Connect remote networking software. The Microsoft Exchange
   Windows 95 client cannot dial into the version 3.x of the External Mail
   program (EXTERNAL.EXE) to transfer mail with a postoffice.

3. Q. Does the Microsoft Exchange Windows 95 client handle remote mail transfer
   to postoffices on Novell servers?

   A. Yes. Assuming the following:

    - A valid remote networking session with the LAN can be established (using
      one of the connection options mentioned above).

    - The remote Windows 95 workstation is configured to use the Microsoft
      Client for NetWare Networks.

    - The Microsoft IPX/SPX compatible protocol is bound to the Dial-Up Adapter.

    - The Novell Network performs bindery-based security authentication.

4. Q. What should be considered prior to upgrading an existing Microsoft Mail
   for PC Networks clients to the Microsoft Exchange Windows 95 client?

   A. Prior to installing the Microsoft Exchange Windows 95 client, the following
   should be considered:

    - Postoffice (PO) pathing. If you access the postoffice via a drive letter,
      ensure that the drive letter is mapped correctly, and that the PO is
      accessible within Windows 95 prior to installing the Microsoft Exchange
      client. When the Microsoft Exchange Setup Wizard prompts you for the path
      to the PO, specify the correct drive letter and path.

      Because Windows 95 supports universal naming convention (UNC) pathing to
      network resources, UNC is the preferred method. This is now supported to
      NetWare resources when you use the 32- bit, protect-mode Microsoft Client
      for NetWare Networks redirector.

      The following are examples of UNC syntax to a NetWare resource:

   \\<servername>\<volumename>\<path>

   \\NW5_HQ\SYS\MAILDATA

      UNC pathing will not work for NetWare resources if NETX or VLM is the
      installed redirector for NetWare networks.

    - Postoffice account exists. You should already have a valid account on the
      PO. After you specify the path to the PO, the Setup Wizard will present a
      list of user accounts from the PO (assuming the PO is accessible at that
      time). You will need to select your account from the list and supply the
      correct password.

    - If a list is not presented, this indicates that the PO was not accessible
      at the time. You can continue configuring Microsoft Exchange by entering
      the information manually, or cancel the configuration Wizard and retry at
      a later time.

    - Location of the PST and PAB. The Microsoft Exchange client's equivalent to
      the mail message file (MMF) is a <filename>.PST file [Personal
      Folders]. The MMF contained the Personal Address Book (PAB). Microsoft
      Exchange now stores this list in a separate file, <filename>.PAB
      [Personal Address Book]. The Setup Wizard creates these files wherever the
      user specifies. Generally, it is recommended that the PAB and PST be
      stored on the local workstation. Optionally the PST could be stored under
      the PO database's \MMF subdirectory, or other network share.

      NOTE: The Microsoft Exchange client user interface (UI) does not provide
      the functionality to move the PST file.

    - MMF location for conversion. Microsoft Exchange Setup Wizard looks in the
      MSMAIL.INI [Microsoft Mail] section for the entry
      OfflineMessages=<path>\<filename>.MMF. If the Setup program
      finds this entry, and the MMF file exists, the Wizard will present a page
      for converting the contents of the MMF into the PST and PAB files
      previously specified. If the MMF is stored on the PO database, this INI
      entry will not exist, and the Wizard will not present the converter page.

      NOTE: The migration process does not alter the MMF, it only reads
      information from it. Also, any MMF can be migrated at a later time by
      choosing Import from the File menu. The password of the MMF is required
      for migration.

    - Strategies for migrating MMFs. Ideally the MMF is moved local prior to
      installing the Exchange client. The integrity of the MMF is verified by
      running the CHECKMMF process.

   Notes:

    - The local hard drive should have 3 times the file size of the MMF
      available.

    - The migration utility can process a file across the network, but local is
      faster and exposure to network problems are minimized.

    - It is not recommended that the Mail user leave his or her MMF in the \MMF
      subdirectory on the PO server, because the file name is an 8 digit
      <hex-number>.MMF. To determine an user's hex-id on the PO requires
      special techniques or utilities. This will quickly prove time consuming
      and inefficient when you upgrade users to the Microsoft Exchange client.

    - Shared folders. The Microsoft Mail service provider that ships with
      Windows 95 does not support accessing Shared Folders on a version 3.x
      Microsoft Mail for PC Networks postoffice or a Microsoft Windows for
      Workgroups postoffice (WGPO). An updated Microsoft Mail service provider
      (EXUPDUSA.EXE) supporting Shared Folders is available for download.

      Large installations that use Shared Folders will want to apply this update
      to the distribution share point prior to the rollout of Exchange client.

    - Spell checking. Windows 95 Exchange client requires access to a Win32
      application's spell checker. It does not install its own spell checker.
      Microsoft Office 95 and Microsoft Office for Windows NT include a Win32
      spell checker. Other third party Win95 applications will likely include
      options for installing a spell checker into Windows 95.

    - Schedule+ version. Please review the questions regarding Schedule+ later
      in this document.

    - Microsoft Mail Advanced Security. The Exchange client does not engage
      Advanced Security (reading an encrypted UNC path embedded in a MAIL.DAT
      file at launch). You are required to specify the path to the PO in the
      Profile Setup Wizard during Microsoft Exchange installation.

5. Q. Can the existing version 3.x Microsoft Mail for PC Networks client
   software continue to run under Windows 95?

   A. Yes. The current Microsoft Mail clients, such as Microsoft Mail and
   Microsoft Mail Remote, are fully supported running under Windows 95. However,
   the Microsoft Exchange Windows 95 client offers a more feature rich, unified
   user interface that is capable of connecting to a variety of additional
   services.

6. Q. When you upgrade an existing Windows 3.x or Windows for Workgroups (WFW)
   3.x workstations to Windows 95, are there any special considerations for
   maintaining existing version 3.x Microsoft Mail for PC Networks mail
   configurations?

   A. With the exception of the loss of WFW At Work Fax capabilities, no. This
   assumes that no Microsoft Exchange components are selected for installation
   during setup. The network administrators should consider how the path to the
   postoffice is currently established (login script drive mapping, batch file
   mapping, persistent connection, etc.), and confirm that the current method is
   valid under Windows 95 networking. Otherwise, the version 3.x of Microsoft
   Mail for PC Networks client may report that it cannot find the postoffice
   when you run it.

   If any Exchange component is installed, then these component(s) may need to be
   removed by using the Control Panel, Add/Remove Programs, Windows Setup. The
   previous Microsoft Mail for PC Networks client software may also require
   reinstallation.

   For information on options for "scripting" and controlling Windows 95
   installation options, refer to the "Deployment Planning Guide Installation"
   and "Appendix - MSBATCH.INF parameters" sections of the Windows 95 Resource
   Kit help file. This help file can be found on the Windows 95 CD at
   \ADMIN\RESKIT\HELPFILE\WIN95RK.HLP.

7. Q. What components are common to version 3.x of Microsoft Mail for PC
   Networks clients and the Microsoft Exchange Windows 95 client?

   A. Two files have the same file names between Microsoft Mail for PC Networks
   clients and Microsoft Exchange Windows 95 client: MSMAIL.INI and MAPI.DLL.
   When the Microsoft Exchange client components are installed, the Setup
   program installs the Microsoft Exchange MAPI.DLL into the
   <windir>\SYSTEM subdirectory, overwriting any existing MAPI.DLL.

   Additionally, Setup may migrate certain MSMAIL.INI entries into the registry,
   MSMAIL32.INI or EXCHNG32.INI files. Setup should leave the MSMAIL.INI intact
   for backwards compatibility with 16-bit, mail-aware (for example, messaging
   application programming interface (MAPI)) Windows applications.

8. Q. Can the Microsoft Exchange Windows 95 client, Microsoft Mail 3.2, and/or
   Microsoft Mail Remote for Windows be used at the same time?

   A. This configuration is not supported. Either the version 3.x Microsoft Mail
   for PC Networks set of clients or the Microsoft Exchange Windows 95 client
   can be functional under Windows 95, but not both.

   If you do run both, it could result in file contention issues, possible
   database corruption on the postoffice, and other complications for remote
   mail users and mail aware applications.

9. Q. Will version 1.0 of Microsoft Schedule+ for Windows function if the
   Microsoft Exchange Windows 95 client is installed?

   A. You can still use Schedule+ 1.0 if you have migrated to the Microsoft
   Exchange client, but the functionality will be diminished. You will be able
   to use Schedule+ in standalone (off-line) mode, but you will not have the
   ability to send or receive meeting requests.

   For more information, see the Windows 95 EXCHANGE.TXT file.

10. Q. Will Schedule+ 1.0 continue to function normally if the 3.x Microsoft
   Mail components remain the installed mail components in Windows 95?

   A. Yes.

11. Q. Does version 7.0 of Microsoft Schedule+ for Windows 95 require Windows 95
   Exchange components?

   A. Yes. Schedule+ 7.0 relies on an enhanced messaging API set known as
   Extended MAPI. Only Microsoft Exchange components provide this API set.
   Version 3.x of Microsoft Mail for PC Networks supports only simple MAPI.

12. Q. Can Schedule+ 1.0 and Schedule+ 7.0 users share the same Windows for
   Workgroups postoffice (WGPO) or version 3.x Microsoft Mail for PC Networks
   version postoffice?

   A. Yes.

   Notes:

    - See the Microsoft Office 95 \Schedule\SCREADME.TXT file.

    - Schedule+ 7.0 requires the Microsoft Exchange Windows client to send and
      receive meeting requests.

    - Schedule+ 7.0 is backwards compatible with Schedule+ 1.0 except that 7.0
      users cannot write to Schedule+ 1.0 data files, and Schedule+ 1.0 users
      cannot read Schedule+ 7.0 data files. The free and busy information can
      still be viewed.

    - Manager/delegate pairs must use the same version of Schedule+ (for
      example, both must use either Schedule+ 1.0 or Schedule+ 7.0).

    - Existing Schedule+ administrative utilities in ADMINSCH.EXE are supported,
      with the exception of the Administration/Clean Up Schedule Files command.
      This command should not be run on a Microsoft Mail 3.x postoffice with
      Schedule+ 7.0 users.

13. Q. How will resource accounts function in a mixed Schedule+ environment?

   A. If resource accounts are upgraded to 7.0, Schedule+ 1.0 users will only be
   able to view free/busy information through the Planner. If the resources are
   upgraded to 7.0, upgrade the resource Assistant also.

   If resource accounts remain in 1.0 format, both Schedule+ 1.0 and 7.0 users
   will be able to see the details of the resource (although 7.0 users only
   have read access.)

14. Q. Will Microsoft Electronic Forms Designer forms (E-forms) and 16-bit MAPI
   applications continue to work when the Microsoft Exchange Windows 95 client
   is installed?

   A. Yes. E-forms or messaging applications that adhere to simple MAPI
   specifications should continue to function under Windows 95 regardless of
   whether the system continues to use version 3.x Microsoft Mail for PC
   Networks or is upgraded to the Microsoft Exchange client/Microsoft Mail
   service provider. MAPI.DLL included with Microsoft Exchange supports simple
   MAPI.

15. Q. Will third party add-on products for version 3.x of Microsoft Mail for PC
   Networks continue to function when the Microsoft Exchange Windows 95 client
   is installed?

   A. Products that adhere to the simple MAPI specification should continue to
   function. Other products that exploit or rely on other version 3.x Microsoft
   Mail for PC Networks specific function calls may not function correctly
   under Windows 95 and may interfere with the Microsoft Exchange client's
   functionality.

   For additional information, refer to the "Troubleshooting Tips" section of
   EXCHANGE.TXT in the Windows subdirectory of Windows 95 or contact the
   manufacturer of the product.

16. Q. Can a single PST and PAB file be shared between multiple Microsoft
   Exchange Windows 95 client profiles?

   A. Yes. These files can be shared between a user's multiple profiles, or
   separate files specified for each profile. A Microsoft Exchange client can
   mount multiple PST files from within a profile, but it can only mount one
   PAB within a profile. Generally, it is advised that users create only one
   PAB, and specify this PAB in all profiles.

17. Q. Can multiple users share the same Windows 95 workstation, use Microsoft
   Exchange Windows 95 client, and keep their mail private, separate, and
   secure?

   A. Yes. The Microsoft Exchange Windows 95 client was designed to accommodate
   a variety of user work scenarios. There are several ways to address the
   needs mentioned above. Users can password protect their PST files and enable
   User Profiles on the local machine. However, Server Based Setups offer a
   more centralized approach to managing single workstation, multi-user
   scenarios.

   For more information, review the "Deployment Planning Guide &
   Installation" section of Windows 95 Resource Kit help file.

18. Q. Can a single user roam throughout a site, work at various workstations,
   and still store all his or her mail in a single, secure message file?

   A. Yes. There are several ways to approach this requirement. One solution
   could be as simple as to have the user store his or her password protected
   PST and PAB file in an accessible location on the network. The user can
   create a Microsoft Exchange profile that specifies these files at every
   workstation he or she work from.

   However, a better solution would be to implement a Server-Based Setup that
   enables the retrieval of a much larger set of user desktop/configuration
   preferences from anywhere on the network, and run this configuration on the
   current workstation.

   For more information, review the "Deployment Planning Guide &
   Installation" section of Windows 95 Resource Kit help file.

19. Q. Is the MMF conversion to PST/PAB one-way only?

   A. Yes. MMF-to-PST/PAB conversion is "one-way" only. However, the conversion
   process does not alter the MMF. This MMF could be restored as the active MMF
   to a re-installed version 3.x Microsoft Mail for PC Networks client.
   However, there is no easy way to retrieve new mail that has spooled into a
   user's PST(s) while Microsoft Exchange was the active mail client.

20. Q. Where can I find more information about installing and using the
   Microsoft Exchange Windows 95 client?

   A. The Windows 95 Resource Kit help file's "Communications, Electronic Mail
   and Microsoft Exchange" section contains information about installing,
   configuring, and using the Microsoft Exchange Windows 95 client. This help
   file can be found on the Windows 95 CD under the \ADMIN\RESKIT\HELPFILE
   subdirectory.

   Also, context sensitive help is available from within the client by pressing
   the F1 key.

   See also the EXCHANGE.TXT file located in the Windows 95 subdirectory.

Additional query words: upgrade Win95 msmail exchange

======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbMailSearch kbScheduleSearch kbZNotKeyword3 kbSchedule100 kbSchedule100a kbMailPCN3xSearch kbSchedule700Win95 kbExchange400Win95
Version           : WINDOWS:1.0,1.0a,3.x,4.0,7.0
Issue type        : kbinfo

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2000.