DOCUMENT:Q118447  05-NOV-1999  [pcmail]
TITLE   :PC Adm: Using IMPORT -A Removes Users from Postoffice List
PRODUCT :Microsoft Mail For PC Networks
PROD/VER:WINDOWS:3.0,3.2
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Mail for PC Networks, versions 3.0, 3.2 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you use the IMPORT utility (IMPORT.EXE) from version 3.0 or 3.2 of
Microsoft Mail for PC Networks to import address modifications to the postoffice
address list (POL), the users listed in the text file are deleted from the POL.

STATUS
======

Microsoft has confirmed this to be a problem in versions 3.0 and 3.2 of
Microsoft Mail for PC Networks. This problem was corrected in version 3.2a.

For information on obtaining this update, query on the following word in the
Microsoft Knowledge Base:

   mailupd


MORE INFORMATION
================

The following is an example of an IMPORT.EXE command line

   import -dm -c -t -gsnads -a -fimport2.txt -l -v

where the file IMPORT2.TXT contains modifications to the address list in the
following format:

   T SNADS:SNADSGATE/SNADSDGN
   Division:~15~25~A~~
   Department:~15~25~A~~
   Phone #:~15~23~NP~~
   Net #:~15~10~NP~~
   FAX #:~15~23~NP~~
   Address:~15~40~A~~
   City/ST/Zip:~15~40~A~~

   A Doe, John D. SNADS:SNADSGATE/SNADSDGN/JOHNDOE
   - Division:/DIVISION 1
   - Department:/DEPT 1
   - Phone #:/800 936 5900
   - Address:/123 American Way
   - City//ST//Zip:/Any City, Any State, 12345
   A Doe, Jane B. SNADS: SNADSGATE/SNADSDGN/JANEDOE
   - Division:/DIVISION 2
   - Department:/DEPT 2
   - Phone #:/800 936 5900
   - FAX #:/206 635 7022
   - Address:/123 Someplace Lane
   - City//ST//Zip:/Any City, Any State, 12345

The DIRSYNC.LOG file will indicate a warning that will include a list of users'
mail aliases. These mail aliases are the aliases of the users deleted from the
POL. By viewing this log file and examining the mail aliases, the administrator
can determine which users have been deleted. Below is an example from the
DIRSYNC.LOG file:

   03/22/94 15:43:25 | Status       Microsoft (R) Mail Import V3.2
   03/22/94 15:43:45 | Warning[ 27] Alias already exists Doe, John D
   03/22/94 15:43:46 | Warning[ 27] Alias already exists Doe, Jane B
   03/22/94 15:43:50 | Status       Import is finished.

Additional query words: 3.00 3.20

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300
Version           : WINDOWS:3.0,3.2

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.