DOCUMENT:Q175248  08-OCT-1999  [msnetwork]
TITLE   :Extra Modem Settings N-P for Connecting to MSN
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:1.3,2.0,2.5
OPER/SYS:
KEYWORDS:kbmsnkbfaq

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The information in this article applies to:

 - The Microsoft Network versions 1.3, 2.0, 2.5 
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SUMMARY
=======

You may be unable to connect, or have difficulty remaining connected to MSN, The
Microsoft Network. Some modems may require extra settings or specific
configurations to connect to MSN.

The following table lists extra modem settings and configurations that may help
specific modems connect to MSN.

NOTE: Rockwell settings may work for any modem that uses the Rockwell chipset,
including Boca, Zoltrix, and Zoom 14.4 modems.

MORE INFORMATION
================

Manufacturer/Model       Extra Settings   Status       Configuration
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NEC 14.4 Data/Fax        AT&F             UNCONFIRMED  Error Control on.
                                                       Compress Data off.

NEC 28.8 Data/Fax        AT&F1            CONFIRMED    Error Control on,
                                                       Compress Data off.

NEC 28.8 V.34 FDVSP PNP  AT&F1            UNCONFIRMED  Error Control off.

NewCom 28.8              AT&F1            UNCONFIRMED  (ATI3=v1.300/v34_dp)

Ositech 28.8 PCMCIA      None             CONFIRMED    Error Control
                                                       off. Accept the
                                                       Windows 95
                                                       detection settings.

Packard Bell 28.8        AT&F1            CONFIRMED    Error Control on.
Data/Fax                                               Compress Data off.

Packard Bell 14.4        AT&F1            UNCONFIRMED  Set maximum speed
Data/Fax/Voice                                         to 38400.

Packard Bell 28.8        AT&F1            CONFIRMED    Error Control on.
Data/Fax/Voice                                         Compress Data off.

PCTEL/HSP 33.6 Deluxe    AT&F&C1&D2&K3&W1 CONFIRMED    Reduce modem
                                                       speed to 33600.
                                                       Error Control
                                                       off.

Phoebe 28.8              \Q3\N3\J0%C0     CONFIRMED    None.

Phoebe 28.8 Data/Fax     \Q3\N3\J0%C0     CONFIRMED    None.

Practical Peripheral     &K3              CONFIRMED    Error Control
14.4 FXMT                                              off. Header
                                                       Compression off.
                                                       Enable Software
                                                       Compression off.

Practical Peripheral     AT&F1            CONFIRMED    Remove modem and
28.8 FXMT, SA & HCII                                   then install as a
                                                       Standard 28.8.

Practical Peripheral     None             CONFIRMED    Error Control
28.8 LCD/PC External                                   off. Set Flow
                                                       Control to None.

Practical Peripheral     AT&F1            CONFIRMED    None.
PC 28.8 T2-EZ

Practical Peripheral     s11=50           CONFIRMED    Allow Windows 95
PM288MCll v.34 28.8                                    to detect as a
External                                               Standard 28.8.

Practical Peripheral     AT&F1            CONFIRMED    Error Control off.
PM28.8 HC

Practical Peripheral     Unknown          UNCONFIRMED  To correct slow
28.8 LCD/PC External                                   data transfer, set
                                                       Error Control off,
                                                       Flow Control to
                                                       None, and reduce
                                                       read ahead
                                                       buffering on the
                                                       Hard Disk to 4 Kb.

Prometheus 14.4 Data/Fax &Q6&K3           CONFIRMED    None.

Prometheus 14.4 Data/Fax \N0&K4           CONFIRMED    None.
SoftModem

Prometheus 28.8          AT&F0s11=50      CONFIRMED    For undetermined
Cyberphone                                             reasons, the
                                                       Prometheus
                                                       Cyberphone series
                                                       modems are not
                                                       always installed
                                                       properly by Plug
                                                       and Play. It may
                                                       be necessary to
                                                       install the modem
                                                       with the utility
                                                       that is shipped
                                                       with the modem to
                                                       force it to use a
                                                       driver not found
                                                       in Windows 95.

To add an extra setting or to change the Use Error Control or Compress Data
options, use the following steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Modems.

3. Click the modem you are using, and then click Properties.

4. On the Connection tab, click Advanced.

5. In the Extra Settings box, type the appropriate extra settings.

6. Enable or disable the Use Error Control and Compress Data options as
   appropriate.

7. Click OK or Close until you return to Control Panel.

Additional query words:

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Keywords          : kbmsn kbfaq
Technology        : kbMSNSearch kbMSN200 kbMSN130 kbMSN250
Version           : WINDOWS:1.3,2.0,2.5
Issue type        : kbinfo

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