# Troubleshooting -- Using Intel® Network Adapters with Linux*

Overview

Caldera OpenLinux* 3.1

Red Hat* 7.1

SuSE* 7.1

SuSE 7.3

SuSE 8.0 Personal

Linux ACPI enable causes Dual Port PRO/1000 Adapters to fail

## Overview

This file describes Linux* distribution-specific issues. For general information and support, see the Support page.

If an issue is identified with the released source code on the supported kernel with a supported adapter, email the specific information related to the issue to linux.nics@intel.com.

## Caldera OpenLinux* 3.1

### Installing Intel ANS

In Caldera Open Linux* 3.1, the super-user’s executable path does not include /usr/sbin/, which is the default location selected by the makefile for Intel ANS installation. This causes problems later during the configuration stage. To solve this, either permanently add /usr/sbin to root’s executable path, or modify the makefile to set BIN_DIR to a preferred directory that is super-user specific and that appears in $PATH.

### Compiling Intel Drivers on Itanium®-Based Systems

When compiling the e100 and e1000 drivers, various unresolved symbol errors may appear. These messages may be disregarded as the drivers will install and function properly on Caldera OpenLinux 3.1 Itanium® -based systems.

## Red Hat* 7.1

### Creating an RPM from tar / zipped File

When trying to generate an RPM from the .tar.gz file, a segmentation fault (core dump) occurs. This failure occurs because Red Hat* 7.1 uses version 4.0.2 of the RPM utility. This version does not have the ability to handle parameterized macros, which are used within the e100 and e1000 spec files to generate an RPM. Updating the RPM utility to a more current version resolves the issue. The utility can be obtained from http://www.rpm.org.

## SuSE 7.1

### Compiling Intel ANS or PROCfg on the 2.4.0 Kernel:

When trying to compile Intel ANS on the 2.4.0 kernel on SuSE* 7.1 systems, a compilation failure occurs, and a message regarding a missing config.h file is displayed. This failure occurs because the kernel source trees supplied, Linux-2.4.0.SuSE and Linux-2.4.0-4GB, are both empty and do not contain the necessary config.h and version.h files. A possible solution is to install either a new kernel from http://www.kernel.org or a new kernel tree package supplied by SuSE.

When installing and compiling openssl, a prerequisite for PROCfg, a compilation failure occurs, and a message regarding a missing errno.h file is displayed. This is another instance of the missing kernel source tree described above for ANS. Use the solution above to restore the missing file.

## SuSE 7.3

### Compiling Intel Drivers

When trying to compile Intel e100, e1000, and ANS drivers on SuSE 7.3 systems, a compilation failure occurs due to a missing version.h file. As a workaround, issue the following command at the root directory:

> copy /boot/vmlinux.version.h/lib/modules/'uname -r'/build/include/linux/version.h

## SuSE 8.0 Personal

### Compiling Intel Drivers on the 2.4.18 Kernel

When trying to compile Intel e100, e1000, and ANS drivers on the 2.4.18 kernel on SuSE 8.0 systems a compilation failure occurs, and a message regarding a mismatch between the running kernel and the kernel source tree configuration appears. By default, SuSE installs the 2.4.18-64GB-SMP kernel while the kernel source tree is configured for 2.4.18-4GB. A possible solution is to issue the following commands:

> cd /usr/src/linux/include/linux/
> mv version.h version.h.old
> cp /boot/vmlinuz.version.h version.h
> mv autoconf.h autoconf.h.old
> cp /boot/vmlinuz.autoconf.h autoconf.h

## Linux ACPI enable causes Dual Port PRO/1000 Adapters to fail

If ACPI is turned on in the kernel, dual port adapters will not work. This is due to a limitation in ACPI. Currently, this affects all new versions of SuSE and the United Linux family.

`Last modified on 1/24/03 3:26p Revision 23`