SOFTPAQ NUMBER: SP4989 PART NUMBER: N/A FILE NAME: PATCH.EXE TITLE: Fix Compaq Insight Manager 3.40 Startup Error VERSION: 3.40 Rev B LANGUAGE: English CATEGORY: Systems/Software Solutions PRODUCTS AFFECTED: Compaq servers and workstations OPERATING SYSTEM: Microsoft Windows 95; Windows NT SYSTEM CONFIGURATION: Requires Compaq Insight Manager Version 3.40. EFFECTIVE DATE: 10 October 1997 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 2.x SUPERSEDES: N/A DESCRIPTION: Unpacks a file that can be used to patch an installation of Compaq Insight Manager Version 3.40 to fix an application error at startup caused by new behavior of the Borland Database Engine (BDE) version 4. This BDE version is installed by applications such as Corel WordPerfect Suite 8 and Delphi 3. At startup of Compaq Insight Manager, the system may display a message like: The instruction at "..." referenced memory at "...". The memory could not be "read". OR The exception unknown software exception (...x) occurred in the application at location ...x. HOW TO USE: 1. Download the SoftPaq to the folder into which you previously installed Compaq Insight Manager 3.40. In general, this is the following folder: C:\Program Files\Compaq\Insight Manager\ The file that is downloaded is a self-extracting executable with a filename based on the SoftPaq Number above. 2. From that drive and directory, execute the downloaded file and follow the on-screen instructions to unpack the files. The number of files to be created and total file size is displayed. The files are: SP4989.TXT PATCH.EXE PATCH.RTP 3. Execute PATCH.EXE to modify the Compaq Insight Manager installation. Three files are modified: CIM_MAIN.DLL CIM_SNET.DLL CIM_UTIL.DLL 4. After the patch process is complete, you may delete the self- extracting file downloaded in step 1, as well as the unpacked files from step 2. Copyright 1997, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies