SOFTPAQ NUMBER: SP4661 PART NUMBER: N/A FILE NAME: N/A TITLE: Fix Presario 3070/4190 Help Center (Japanese) VERSION: 1.00J Rev B LANGUAGE: Japanese CATEGORY: Consumer/Software Solutions PRODUCTS AFFECTED: Compaq Presario 3070 and Presario 4190 OPERATING SYSTEM: Microsoft Windows 95 (Japanese) SYSTEM CONFIGURATION: N/A EFFECTIVE DATE: 17 July 1997 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 2.X SUPERSEDES: N/A DESCRIPTION: This SoftPaq is for Japanese products, and cannot be run in United States mode. It creates a diskette with an update to resolve the problem where a Presario model 4190 or 3070 locks up when the customer attempts to open the Reference Library in Presario Help Center. Prior to applying this update, the following error message is displayed: \\Gtr\temp\Releases\japanese\JP960916.1900\Help\LIBRARY.CNT cannot be opened. The computer would lock up when the OK button was selected after this message, requiring the customer to power down the computer and restart it. HOW TO USE: 1. Obtain a formatted 1.44 MB diskette. 2. Download the SoftPaq to a directory on your hard drive and change to that directory. The file that is downloaded is an executable with a filename based on the SoftPaq Number above. 3. From that drive and directory, execute the downloaded file and follow the on-screen instructions. You will be prompted to insert the formatted diskette in a drive to create the diskette. 4. After the diskette has been created, you may delete the SoftPaq file downloaded in step 2. 5. For installation instructions, run README on the created diskette. Copyright 1997, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.