TITLE: Microsoft Windows XP SP2 Fix for DEP-Enabled Standby or Hibernation Issue (Q889673) VERSION: 1.00 Rev. A DESCRIPTION: This package contains a Microsoft Windows XP Service Pack 2 (SP2) fix for the supported desktop models that fixes the issue described in Microsoft Knowledge Base Article 889673. For more information about this issue, see Microsoft Knowledge Article 889673 , "A hardware DEP-enabled computer may stop responding when you resume from standby or from hibernation in Windows XP Service Pack 2." PURPOSE: Recommended SOFTPAQ NUMBER: SP33680 SUPERSEDES: None EFFECTIVE DATE: May 10, 2007 CATEGORY: Operating System - Enhancements and QFEs SSM SUPPORTED: Yes PRODUCT TYPE(S): Desktops HARDWARE PRODUCT MODEL(S): HP Compaq dc5100 microtower: All Models HP Compaq dc5100 small form factor: All Models HP Compaq dc5700 Microtower PC: All Models HP Compaq dc5700 Small Form Factor PC: All Models HP Compaq dc5750 Microtower PC: All Models HP Compaq dc5750 Small Form FactorPC: All Models HP Compaq dc7600 Convertible Minitower PC: All Models HP Compaq dc7600 Small Form Factor PC: All Models HP Compaq dc7600 Ultra-slim Desktop PC: All Models HP Compaq dc7608 convertible minitower: All Models HP Compaq dc7608 small form factor: All Models HP Compaq dc7700 Convertible Minitower PC: All Models HP Compaq dc7700 Small Form Factor PC: All Models HP Compaq dc7700 Ultra-Slim Desktop PC: All Models HP Compaq dx2100 Microtower PC: All Models HP Compaq dx2100 Slim Tower PC: All Models HP Compaq dx2200 Microtower PC: All Models HP Compaq dx2250 Microtower PC: All Models HP Compaq dx2300 Microtower PC: All Models HP Compaq dx2308 Microtower PC: All Models HP Compaq dx7200 microtower: All Models HP Compaq dx7200 Slim Tower PC: All Models HP Compaq dx7208 Microtower PC: All Models HP Compaq dx7300 Microtower PC: All Models HP Compaq dx7300 Slim Tower PC: All Models HP dx5150 Microtower PC: All Models HP dx5150 Small Form Factor PC: All Models HP rp5700 Business Desktop: All Models HP rp5700 Point of Sale System: All Models SOFTWARE PRODUCT(S): None OPERATING SYSTEM(S): Microsoft Windows XP Home Edition Microsoft Windows XP Professional LANGUAGE(S): Global ENHANCEMENTS: N/A FIXES: - Fixes issue where the desktop may unexpectedly stop responding or experience random memory corruption when resuming from Standby or Hibernation mode. NOTE: This issue can occur with some configurations of Microsoft Windows XP SP2-based computers that take advantage of the hardware data execution prevention (DEP) feature. For example, this issue might occur if a new, retail version of Microsoft Windows XP SP2 is installed on a computer that previously had an OEM version of Microsoft Windows XP installed. PREREQUISITES: None INSTALLATION INSTRUCTIONS: 1. Download the SoftPaq .EXE file to a directory on your hard drive. 2. Execute the downloaded file and follow the on-screen instructions. Copyright (c) 2006-2007 Hewlett-Packard Development Company, L.P.