TITLE: Microsoft Windows XP Fix for No Video Issue When Exiting S3 on RDC (Q815304) VERSION: 1.00 Rev. B DESCRIPTION: This package installs a Microsoft fix for the supported desktop models running Microsoft Windows XP with Service Pack 1 (SP1) (or later). This package resolves an issue where the computer stops responding and video is incorrectly displayed or no video is displayed when exiting from Hibernation mode. NOTE: This package should only be applied to computers that are experiencing this specific issue. For more information about this issue, refer to Microsoft Knowledge Base article 815304, "The computer does not resume from hibernation correctly in Windows XP." PURPOSE: Critical SOFTPAQ NUMBER: SP32340 SUPERSEDES: SP29830 EFFECTIVE DATE: May 10, 2007 CATEGORY: Operating System - Enhancements and QFEs SSM SUPPORTED: Yes PRODUCT TYPE(S): Desktops HARDWARE PRODUCT MODEL(S): HP bc1000: All Models HP Compaq d220 microtower: All Models HP Compaq d228 microtower: All Models HP Compaq d230 microtower: All Models HP Compaq d240 microtower: All Models HP Compaq d248 microtower: All Models HP Compaq d260 microtower: All Models HP Compaq d330 desktop: All Models HP Compaq d330 microtower: All Models HP Compaq d330 slim tower: All Models HP Compaq d338 microtower: All Models HP Compaq d530 convertible minitower: All Models HP Compaq d530 small form factor: All Models HP Compaq d530 ultra-slim desktop: All Models HP Compaq d538 convertible minitower: All Models HP Compaq d538 small form factor: All Models HP Compaq dc5000 microtower: All Models HP Compaq dc5000 small form factor: All Models HP Compaq dc5100 microtower: All Models HP Compaq dc5100 small form factor: All Models HP Compaq dc5700 Microtower PC: All Models HP Compaq dc5700 Small Form Factor PC: All Models HP Compaq dc5750 Microtower PC: All Models HP Compaq dc5750 Small Form FactorPC: All Models HP Compaq dc7100 convertible minitower: All Models HP Compaq dc7100 small form factor: All Models HP Compaq dc7100 ultra-slim desktop: All Models HP Compaq dc7600 Convertible Minitower PC: All Models HP Compaq dc7600 Small Form Factor PC: All Models HP Compaq dc7600 Ultra-slim Desktop PC: All Models HP Compaq dc7608 convertible minitower: All Models HP Compaq dc7608 small form factor: All Models HP Compaq dc7700 Convertible Minitower PC: All Models HP Compaq dc7700 Small Form Factor PC: All Models HP Compaq dc7700 Ultra-Slim Desktop PC: All Models HP Compaq dx2000 slim tower: All Models HP Compaq dx2030 Microtower: All Models HP Compaq dx2038 Microtower: All Models HP Compaq dx2100 Microtower PC: All Models HP Compaq dx2100 Slim Tower PC: All Models HP Compaq dx2200 Microtower PC: All Models HP Compaq dx2250 Microtower PC: All Models HP Compaq dx2300 Microtower PC: All Models HP Compaq dx2308 Microtower PC: All Models HP Compaq dx6100 microtower: All Models HP Compaq dx6100 slim tower: All Models HP Compaq dx6120 microtower: All Models HP Compaq dx6120 slim tower: All Models HP Compaq dx6128 microtower: All Models HP Compaq dx7200 microtower: All Models HP Compaq dx7200 Slim Tower PC: All Models HP Compaq dx7208 Microtower PC: All Models HP Compaq dx7300 Microtower PC: All Models HP Compaq dx7300 Slim Tower PC: All Models HP d325 microtower: All Models HP d325 slim tower: All Models HP dx5150 Microtower PC: All Models HP dx5150 Small Form Factor PC: All Models HP dx6050 microtower: All Models HP rp5000: All Models HP rp5700 Business Desktop: All Models HP rp5700 Point of Sale System: All Models SOFTWARE PRODUCT(S): None OPERATING SYSTEM(S): Microsoft Windows XP Home Edition Microsoft Windows XP Professional LANGUAGE(S): Global ENHANCEMENTS: N/A FIXES: - Fixes installation issues that occurred with the previous version. PREREQUISITES: None INSTALLATION INSTRUCTIONS: 1. Download the SoftPaq .EXE file to a directory on your hard drive. 2. Execute the downloaded file and follow the on-screen instructions. Copyright (c) 2007 Hewlett-Packard Development Company, L.P.