SOFTPAQ NUMBER: SP17986 PART NUMBER: 254003-003 FILE NAME: N/A TITLE: Compaq Server Diagnostics VERSION: S10.37 B LANGUAGE: English CATEGORY: Diagnostics DIVISIONS: Enterprise PRODUCTS AFFECTED: ProLiant 8500: All Models ProLiant 8000: All Models ProLiant 7000: All Models ProLiant 6500: All Models ProLiant 6400R: All Models ProLiant 6000: All Models ProLiant 5500: All Models ProLiant 5000: All Models ProLiant 4500: All Models ProLiant 4000: All Models ProLiant 3000: All Models ProLiant 2500: All Models ProLiant 2000: All Models ProLiant 1850R: All Models ProLiant ML570: All Models ProLiant ML530: All Models ProLiant ML330: All Models ProLiant ML350: All Models ProLiant ML350-G2: All Models ProLiant ML350-G2: All Models ProLiant ML370: All Models ProLiant DL580: All Models ProLiant DL380: All Models Proliant DL370-G2: All Models Proliant DL380-G2: All Models ProLiant DL360: All Models ProLiant CL1850: All Models ProLiant CL380: All Models ProLiant 1600: All Models ProLiant 1500: All Models ProLiant 1200: All Models ProLiant 1000: All Models ProLiant 850R: All Models ProLiant 800: All Models ProLiant 400: All Models Prosignia Server 720: All Models Prosignia Server 740: All Models ProSignia 200: All Models ProSignia 300: All Models ProSignia 500: All Models ProSignia VS: All Models ProSignia 486: All Models ProSignia P5/60 SCSI: All Models SystemPro XL: All Models SystemPro: All Models SystemPro LT: All Models TaskSmart N-Series: All Models ProLiant DL320: All Models OPERATING SYSTEM: Microsoft Windows 2000 Microsoft Windows NT 4.0 Microsoft Windows NT 3.51 Microsoft MS-DOS Novell NetWare 5.x Novell NetWare 4.x Novell NetWare 3.x SCO UnixWare 7 SCO OpenServer 5 SCO OpenServer 3 SCO OpenServer 2.1 Linux Sun Solaris 8 Intel Platform Edition Sun Solaris 7 Intel Platform Edition Sun Solaris 2.6 Intel Platform Edition IBM OS/2 Banyan VINES SYSTEM CONFIGURATION: N/A PREREQUISITES: N/A EFFECTIVE DATE: 09/26/2001 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 5 SUPERSEDES: SP17877,SP17882,SP16363,SP16335,SP16281,sp16238,sp16096, DESCRIPTION: Compaq Server Diagnostics will display information about the computer's hardware and test the computer to ensure it is operating properly. ENHANCEMENTS/FIXES Fixed the memory leak in HBAOO, which would not allow more then 7 passes of the diagnostic to run on some platforms when a 5x controller card installed. Fixing the HBAOO memory leak also fixed "Unable to open CPU_MSG message file for CPU". Fixing the HBAOO memory leak also fixed "Message file out of date" errors. Fixed menu corruptions in the caused HBAOO Removed static modifier from menu data structures so that the menus are recreated on the stack each time the relevant function is called. Fixed HBAOO to not report a command timeout error if testing is canceled during testing. Fixed hang caused running Inspect after running Test (quick check, automatic mode or Device list) when a 5x controller was installed (i.e. if HBAOO was loaded before running inspect). Fixed HBAOO problems consistently testing the Smart Array 5302 controller and the HDs connected to it depending on whether Quick Check, Automatic mode or device list were run first. Fixed CPU.tm test causes system to lockup with 3 CPU's in ProLiant DL580. Fixed CPU.tm so that the programmable timer test works correctly, it was being skipped for several products (including the ProLiant DL380-G2). Fixed disk.tm so that the hard drive "R/W Compare Test" does not cause a false Fatal read error with IDE HDDs on ProLiant DL320. Fixed SCSI.tm so that SCSI Drives are shown properly in Device List and Inspect. Fixed Inspect so that the IDE hard drive capacity is reported correctly on ProLiant DL320 IDE secondary master. Fixed Inspect hang during retrieving system ports information on ML370-G2 and DL380-G2 servers. This was ROM version dependent but now works in all versions. Fixed Inspect hangs in silent mode with a ProLiant ML330 or ProLiant ML330-G2 with an ATA controller with no drives, and 64-Bit/66-MHz Dual Channel Wide Ultra3 SCSI Adapter card with drives attached. Fixed Inspect so that the search for array controllers does not assume they are all in consecutive PCI slots this fixes issues not displaying all drives when slots are skipped using 3200 and 4300 controllers. Fixed Inspect and Test so that older machines ROM revisions and Families are still displayed. A check was added for DMI BIOS Struct and if it is not supported, then find ROM Rev and Family the old way. Fixed Inspect so that Product Name does not appear twice in the trademark string. Fixed Inspect so that trademark string does not have extra whitespace. Fixed Inspect fixed the slave drive infomation (serial numbers, capacity etc.) for the primary and secondary IDE Controllers. NOTES: None HOW TO USE: 1. Download the SoftPaq to a directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number. 2. Execute the downloaded file and follow the on-screen instructions. Pressing "Space Bar" to confirm the unpacking of files creates a new directory folder in the download directory. The diskette image file, the image extraction tool, and the batch file to create the diskette are unpacked into this newly created directory. 3. After the Diagnostic diskette has been created, you may delete the self-extracting file downloaded in step one, as well as the directory folder and files created in step two. 4. Go to the system that you want to run Server Diagnostics on and power down the system. 5. Place the newly created Diagnostics diskette in Drive A:, and power up the system. 6. The system should then boot to Compaq Server Diagnostics. Copyright 2001, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies